Customer Service & Inside Sales Representative
📍 Location: Fully Remote
Job Overview:
Purple Unicorn Enterprises, on behalf of Allstate Insurance Company, a trusted leader in the insurance industry, is seeking a highly motivated and customer-focused Customer Service & Inside Sales Representative to join our growing team. Known for our commitment to protecting what matters most, Allstate provides innovative insurance solutions backed by exceptional service.
As a key member of our team, you will engage with clients to understand their current insurance policies, educate them on additional coverage options, and assist with policy renewals. Your ability to build meaningful connections and provide personalized service will play a vital role in ensuring customer satisfaction and retention.
Key Responsibilities:
✅ Answer inbound calls with enthusiasm, professionalism, and a customer-first mindset.
✅ Build rapport and establish trust with clients to assess their insurance needs.
✅ Educate customers on their existing policies and recommend additional coverage options.
✅ Proactively reach out to policyholders (approximately five per day) to assist with renewals.
✅ Maintain accurate records and follow up with clients to ensure their needs are met.
✅ Stay informed about Allstate’s insurance products to provide knowledgeable guidance.
Qualifications:
✔️ A positive, can-do attitude and an engaging personality are essential.
✔️ Prior customer service or sales experience is a plus, but not required—we will train the right candidate!
✔️ Strong communication and interpersonal skills.
✔️ Ability to multitask and stay organized in a remote work environment.
✔️ Passion for helping people and delivering top-tier customer service.
✔️ Life Insurance license is a plus but not required.
Compensation & Benefits:
- Base salary: $45,000 - $50,000
- Total earning potential: Up to $100,000 (including commissions, bonus, and incentives)
- Comprehensive benefits package: Health benefits covered up to $500 through our payroll company
- 401K with a 3% match
- Fully remote position with a flexible work environment
- Comprehensive training and professional development opportunities
- Supportive team culture with opportunities for career growth
Why Join Allstate?
- Competitive compensation with commission-based earning potential.
- Access to industry-leading training and professional development resources.
- Opportunity to work with a trusted and recognized brand in the insurance and financial services industry.
- Supportive team environment with long-term career growth opportunities.
If you have the drive to succeed, a passion for customer service, and a positive attitude, we want to hear from you! Apply today and start your journey with Allstate!